Prescriptions
Ordering repeat prescriptions
The quickest and easiest way to order repeat medication is via the NHS APP or other mobile applications.
Other ways to order a repeat of your prescription include the following:
- You may request a repeat prescription by letter, but always enclose a stamped addressed envelope to ensure the request is processed swiftly.
- You may also order your prescription at the reception desk.
- Online via Patient Access.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery. Remember that sometimes your doctor may request that you are seen before receiving a further prescription. This is because they need to check that your ongoing medication is working adequately and not causing you any problems.
Please note that we cannot accept prescription requests over the phone.
Patient Access
If you’re registered for Patient Access then you can visit the Patient Access website to order your repeat prescriptions. If you’ve not registered for Patient Access, but would like to then you’ll need to come into the surgery with ID and a member of staff will be able to print an access key for you to access our system.
Patient Access is an online system that connects with the practices clinical system and also enables you to book some appointments at the surgery online. If you can’t see an option to order repeat prescriptions from your Patient Access account, then just contact the surgery so that we can change your account settings.
Pharmacy services
Do you have a minor illness or ailment? You may be able treat your symptoms at home.
Your local pharmacy or chemist can provide you with expert advice for free.
Many pharmacies even have private consultation rooms and are open in the evenings and weekends. Check with your local pharmacy for their opening hours.
Pharmacists can advise on how to treat the following:
- skin conditions, such as mild acne and mild eczema
- coughs and colds, including nasal congestion and sore throat
- minor cuts and bruises
- constipation and haemorrhoids (piles)
- hay fever and allergies
- aches and pains, such as headaches, earache and back pain
- indigestion, diarrhoea and threadworms
- period pain and thrush
- warts and verrucas, mouth ulcers and cold sores
- athlete’s foot
- nappy rash and teething
If your problem is more serious and needs the attention of a GP, your pharmacist will recognise this and advise you to see your GP instead.
To find your local pharmacy visit: www.nhs.uk/chemist
