Healthwatch Wirral


Civic Medical Centre wants to let you know that we value patient feedback and want to learn from your experiences.

You may hear from your local Healthwatch team by telephone or through letters you receive.

‘Foundations of Quality Improvement should always have what patients tell us about their treatment and care at the heart of everything, as a system, that we plan and do. We must be able to evidence that all actions and decisions made come back to this, making certain that everyone feels respected, involved and valued at each and every part of the journey. We should all feel confident that we are either giving or receiving quality care.’

Healthwatch Wirral, Age UK Wirral, NHS England and ECIST, Wirral System

Don’t delay – YOU can help improve care on Wirral. 

67% of people in England say they are more likely to act to improve health and social care services since the outbreak of COVID-19. Are you one of those people?

Healthwatch work closely with the Care Quality Commission to look at quality and safety of our services.   Your voice has never been so important!  We really want to hear from you about what is working well, and not so well!  And we have now made it easier for you with the Healthwatch Wirral’s new Feedback Centre

Healthwatch Wirral is supporting a national research project by Healthwatch England looking at mental health care during and after pregnancy.

Maternal Mental Health Research

Who do Healthwatch want to hear from?

-Healthwatch want to hear from you if you have been pregnant in the last two years and have experienced mental health difficulties before, during or after giving birth.

-Healthwatch are very interested in the experiences of women from ethnic minority communities and LGBTQ+ birthing parents.

Everything you tell Healthwatch is confidential and will help them and the NHS understand what they need to put in place to better support people like you.

So whether you had a positive or negative experience with mental health support during or after pregnancy, Healthwatch Wirral want to hear it.

Complete the survey online:



Tel: 0151 230 8957