Appointments
Routine appointments
Routine appointments
Face to face and telephone appointments can be booked by calling the surgery on 0151 645 6936 during opening hours. GP appointments can usually be booked up to 2 weeks in advance and nurse appointments can be booked further ahead.
Our care navigators will ask for details or the problem when booking appointments. This is to ensure you are booked with the most appropriate clinician who can deal with your problem or will enable them direct you to another appropriate service such as the Pharmacy or Walk in centre.
Online British Sign Language interpreters are available for your appointments.
Merseyside Society for Deaf People has joined forces with SignVideo to provide British Sign Language Virtual Remote Interpreter Services (VRI) to Wirral GPs. The service is available 8am to 8pm Monday to Friday and Saturday 9am to 4.30pm. The online service is useful for appointments where face-to-face Interpreters are not available.
Contact your GP surgery to request this service for your appointment.
Find out more: https://www.msdp.org.uk/
Urgent Appointments
If your problem is more urgent and you require a same day appointment, please call the surgery from 8am. You may be offered an appointment with a clinician from our additional capacity team based at one of our local practices if appropriate. The team support our practices by offering same day appointments and a limited number of weekend GP appointments.
Cancelling your appointment
If you wish to cancel your appointment, please let us know as soon as you can so that we can offer this to someone else.
You can do this online using our appointment cancellation form.
Consult with a Doctor online
You can also contact a Doctor online using Patchs.
Our online consultation provider has changed to PATCHS. You will automatically be directed to complete the new online consultation form when you select this option via our webpage, or your mobile app.
Online are available from 7am-10am Monday to Friday.
Extended Access
If you would like an evening or weekend appointment, we may be able to offer you an appointment in one of our extended access clinics. This may be at one of our local practices and appointments are subject to availability.
Home Visits
We ask that you only request a home visit if you are genuinely unable to get to the surgery for medical reasons. The clinicians will only visit you at home if they think that your medical condition requires this and will also decide how urgently a visit is needed. Please bear this in mind and provide our care navigators with details of the problem to allow the doctors to triage your request.
Please remember that several patients can be seen in the practice in the time that it takes to carry out one home visit. There are also better facilities for examining and treating patients at the surgery.
If you do require a home visit, you may be visited by a clinician from our additional capacity team. This may be a GP, Advanced Nurse Practitioner or paramedic.
