Issue with viewing some documents online

It is possible that some of our patients may have encountered difficulties viewing certain documents (e.g. letters from the hospital) due to a software problem identified by one of our clinical system providers. We sincerely apologise for any inconvenience this may have caused. We are pleased to inform you that this issue has been resolved for new documents being added onto the system. It may however take up to a month for older documents to become visible.

Our clinicians have been able to access the letters so your care will not have been affected.

[Updated 13/11/2023]